Frequently Asked Questions

Everything you need to know about bringing nature home.

How do you ensure plants survive during shipping?

We use specially designed, ventilated eco-friendly packaging that secures the plant and its pot in place, ensuring it arrives at your doorstep fresh and undamaged.

What is your return policy for live plants?

We offer a 48-hour replacement guarantee. If your plant arrives in poor health, simply share a photo with us, and we will send a replacement immediately.

Do the plants come with pots?

Yes, all our plants are shipped in high-quality nursery pots. You also have the option to upgrade to our premium decorative ceramic or self-watering planters.

How can I track my order status?

Once your order is dispatched, you will receive a tracking link via SMS and email to monitor your green friends' journey in real-time.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) for most pin codes across India.

Will I get instructions on how to care for my new plant?

Absolutely! Every plant comes with a detailed care card, and you can access our digital library of plant care guides on our website at any time.